Patient Advocate

The Patient Advocate serves as a Sentara direct representative to patients/families that have concerns or questions regarding services, facilitating continuous quality improvements and protecting patient rights.

Requirements

• High School Diploma or Equivalent (Required)
• 2 years of customer service experience (Required)
• Mediation Experience (Preferred)
• Microsoft Office Experience (Preferred)
• Patient Advocate Experience (Preferred)
• Proficiency in Drafting Business Letters (Preferred)
• Strong Documentation Experience (Preferred)

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan