Chef d'équipe expérience client

The Customer Experience Team Lead is responsible for supervising all aspects of a given Sephora store's sales floor, maintaining a customer experience, creating opportunities for innovation, managing events, and evaluating performance and improvement.

Requirements

• 1-3 years of experience in a similar role in a store with similar sales volume or equivalent internal experience
• Excellent verbal and written communication skills
• Ability to clearly and concisely influence business partners at all levels
• Proven ability to build teams by attracting and selecting talented store managers who can train and develop team members

Benefits

• Comprehensive social benefits for health and well-being
• 401k Matching (not explicitly mentioned, but inferred from benefits description)
• Other legitimate and non-discriminatory operational criteria specific to the role or geographic location