Operations Manager - Birmingham

Sephora is seeking a dedicated Operations Manager for their Birmingham, GB store. This role focuses on elevating store operations to the highest standards, including cash management, stockroom organization, and employee performance. The Operations Manager will lead and motivate a team, ensuring excellent service to customers and contributing to store efficiency and profit.

Requirements

• Oversee all aspects of day-to-day store operations (cash/stock), ensuring full adherence to Sephora’s policies and procedures.
• Lead the operational and cash desk teams, setting clear expectations and delivering ongoing training on KPIs.
• Lead team meetings and collaborate with Store Director and Customer Experience Manager.