Customer Care Specialist
Serenity Mental Health CentersSan Antonio, Texas, United States
Posted April 6, 2026
Full Time
About the Company
Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives.
Job Description
Customer Care Specialist role involves guiding individuals through a structured service program, creating a welcoming environment, and providing one-on-one support during scheduled sessions.
Requirements
- 2+ years of full-time professional experience (any industry)
- Strong verbal and written communication skills
- Reliable, hard working, and open to feedback
- Background check and drug screening required
Benefits
- 90% employer-paid medical, dental & vision coverage
- 10 days PTO (15 after 1 year) + 10 paid holidays
- 401(k) program
- Fast advancement opportunities as we continue to grow
- A supportive, team-oriented culture