Customer Care Specialist
Serenity Mental Health CentersTexas, United States
Posted April 6, 2026
Full Time
About the Company
Serenity is a growing organization focused on delivering structured programs designed to help individuals make meaningful progress in their lives.
Job Description
Customer Care Specialist to guide individuals through a structured service program designed to support personal progress and well-being.
Requirements
- Provide one-on-one support during scheduled service sessions
- Operate specialized program equipment and tools (training provided)
- Encourage participants using simple tools like journaling, goal setting, and reflection
- Keep accurate records of session progress and communicate updates with team members
- Create a welcoming, calm environment for every individual you work with
Benefits
- 90% employer-paid medical, dental & vision coverage
- 10 days PTO (15 after 1 year) + 10 paid holidays
- 401(k) program
- Fast advancement opportunities as we continue to grow
- A supportive, team-oriented culture