Customer Support Specialist

Serenity is looking for Customer Support Specialists who enjoy helping others and creating positive, supportive experiences. No specialized experience required, full paid training provided.

Requirements

• 2+ years of full-time professional experience (any industry)
• Clear and professional communication skills, both verbal and written
• Strong interpersonal skills with patience and empathy
• Reliable, punctual, and open to coaching and feedback
• Authorized to work in the United States
• Ability to pass a background check and drug screening

Benefits

• 90% employer-paid medical, dental, and vision insurance
• 401(k) retirement plan
• 10 PTO days (15 after one year) + 10 paid holidays
• Opportunities for advancement as the company continues to grow
• A supportive, team-oriented culture where your contributions matter