Customer Support Specialist
Serenity Mental Health CentersTexas, United States
Posted March 23, 2026
Full Time
About the Company
Serenity is a growing organization focused on helping individuals make meaningful progress through innovative tools, structured programs, and a people-first approach.
Job Description
Customer Support Specialist role involves providing one-on-one support to individuals in a structured program, using specialized tools and technology, and creating a welcoming environment.
Requirements
- 2+ years of full-time professional experience (any industry)
- Clear and professional communication skills
- Strong interpersonal skills with patience and empathy
- Reliable, punctual, and open to coaching and feedback
- Authorized to work in the United States
- Ability to pass a background check and drug screening
Benefits
- 90% employer-paid medical, dental, and vision insurance
- 401(k) retirement plan
- 10 PTO days (15 after one year) + 10 paid holidays