Field Operations Associate

Serve Robotics is reimagining how things move in cities with their personable sidewalk robot, designed to take deliveries away from congested streets. They're looking for talented individuals to grow robotic deliveries from surprising novelty to efficient ubiquity.

Requirements

• Maintain field readiness by supporting robots, ensuring timely response, coordination, and order fulfillment as business needs arise.
• Assist in deployment processes in line with deployment expectations, including preparation, inspection, cleaning and placement of robots.
• Track, document, and close escalation tickets while maintaining clear communication, constant updates, records, and supporting documentation.
• Operate company vehicles safely to facilitate the movement, recovery, or repositioning of robotic units as needed.
• Prioritize safety by adhering to company safety standards, escalating critical events appropriately, and ensuring personal well-being.
• Manage end-of-shift recovery by securing, charging, sanitizing, and accounting for all robotic assets and associated equipment.
• Ensure proper handling, maintenance, and storage of all company-issued tools, devices, and protective gear.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan