Platform Architect

The Customer Outcomes Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 12+ years progressive experience as part of a professional services organization
• Management consulting experience
• Ability to travel up to 20%
• Creativity with comfort running programs independently within a'startup paced' environment
• Success driving complex issues through analysis and resolution
• Ability to relay complex information to diverse set of audiences, both technical and non-technical
• ServiceNow certifications in aligned workflow
• Industry domain expertise in
• Large program experience leading architecture and design
• Enterprise architecture experience
• Cloud application technology experience
• Must be native level in Japanese
• Must be authorized to work in Japan