Principal Technical Consultant (AI), Platform Products Expert Implementation Services

Principal Technical Consultant (AI) for ServiceNow, responsible for designing and implementing AI systems, providing guidance to clients, and configuring ServiceNow AI solutions according to established practices.

Requirements

• At least 8 years of configuration/development experience for complex, highly capable, solutions
• Demonstrated ability to influence and consult in a complex and varied customer environment
• Maintain at least 2 ServiceNow mainline CIS certifications
• Maintain ServiceNow Certified Application Developer (CAD) certification
• Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI
• Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued
• Experience with development on the ServiceNow platform capabilities
• Strong Javascript skills with practical experience
• Ability to perform tasks independently
• Good presentation and report-writing skills
• Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment
• Proven team builder with the ability to mentor and develop talent

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Stock options
• Travel opportunities