Principal Technical Consultant (Integrations/AI), Platform Products Expert Implementation Services
ServiceNowChicago, Illinois, United States • San Diego, California, United States
Posted February 11, 2026
Full Time
About the Company
ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Job Description
We are seeking a Principal Technical Consultant to join our Customer Excellence Group, working with customers to drive consumption, adoption, and customer satisfaction on the ServiceNow platform. The successful candidate will have extensive experience in configuration/development, system integrations, and AI solutions, with a strong technical lead skillset and excellent customer-facing skills.
Requirements
- At least 8 years of configuration/development experience for complex, highly capable, integration technologies
- Maintain at least 2 ServiceNow mainline CIS certifications
- Maintain ServiceNow Certified Application Developer (CAD) certification
- Strong Javascript skills with practical experience
- Experience with data management, database design, and database concepts
- Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
- Up to 30% travel annually