Senior Staff AI-Native Software Engineer – Agentic Systems

ServiceNow is building an AI-native culture where technology and talent are unstoppable together. We're looking for a Senior Staff AI-Native Software Engineer to design, build, and operate production-grade agentic AI systems.

Requirements

• 8+ years of software engineering with strong fundamentals in data structures, algorithms, and distributed systems.
• Production-grade Python.
• Working experience with frontier AI SDKs (Anthropic, Google, or OpenAI) — prompt engineering, structured outputs, and model evaluation in production settings.
• Familiarity with RAG and retrieval patterns in production — vector stores, hybrid search, and retrieval evaluation metrics.
• Track record of technical leadership: architecture ownership, code quality bar-raising, and mentoring engineers on production AI practices.

Benefits

• Health plans
• Flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs