Senior Technical Consultant, IT Operations Management (ITOM) Workflow Products Expert Implementation Services

The Sr. Technical Consultant, ITOM Workflow will work with customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The role will be responsible for configuring the ServiceNow ITOM products based on configuration best practices, leading customer design workshops, and guiding customers in completing required documentation.

Requirements

• Current ServiceNow Certified System Administrator (CSA) certification
• Relevant Solution-Specific Certified Implementation Specialist designations Discovery, Service Mapping and CMDB and/or Micro-Certifications
• 8+ years of configuration/development experience for complex, highly-capable, technologies
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.)
• Strong understanding with leading ITOM leading practices and related systems and tools such as CMDB, integrations and event management.

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan
• Relocation Assistance