UX Writer

As a UX writer at ServiceTitan, you'll work closely with members of the Product, Service Design/UX, CX, and Documentation teams to build UI experiences that offer our users clean and clear workflows when using our products. You'll use your UX toolbox and methods to help our product team enhance the user experience across all our feature components, while identifying opportunities for improvement.

Requirements

• Bachelor's degree in English, Communications, Technical Writing, UX, HCI, or equivalent
• 2+ years of relevant experience in producing content for digital products
• Experience in conceptualizing and strategizing delivery of UX content
• Experience working with lightweight markup languages (Markdown) and GitHub

Benefits

• Flexible work schedule, flexible PTO
• Extended parental leave, pregnancy support, 20k in adoption reimbursement, Snoo Smart Sleeper, back-up childcare credits, legal benefit, discounted pet insurance
• Ongoing learning culture with access to Linkedin Learning and professional development workshops, diversity charter groups, orientation program, career pathing opportunities, mentorship programs
• Company-paid medical/vision/dental/life insurance/disability, employer HSA contribution, free One Medical membership, care coordination support, 401(k) with company match, stipend for home office equipment/supplies, gym discounts, monthly cell phone stipend