Senior People Operations Manager

At ServiceTrade, you’ll build technology that matters — for your career, your team, and the thousands of commercial contractors who rely on our platform every day. We’re on a mission to partner with commercial trades to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth.

Requirements

• 5–7 years of progressive HR experience, with demonstrated ownership across compensation, benefits, compliance, and employee engagement
• Experience at a SaaS or high-growth technology company
• Strong working knowledge of federal and state employment law, including FLSA, ACA, FMLA, and pay equity regulations
• Hands-on experience designing and deploying workflow automations in an HR context — onboarding flows, approval chains, policy bots, leave triggers, or similar
• Experience using AI tools in a professional setting, with the judgment to evaluate output for accuracy and compliance risk

Benefits

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions
• Dental and Vision through Unum
• Flexible Spending Account and Dependant Care Account
• Company-paid Life insurance, STD and LTD
• Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave
• Paid Time Off for Volunteering
• Employee Reimbursement Program to use for well-being, technology and/or professional development