Mitigation Team Supervisor
SERVPRO of Columbia CountyAugusta, Georgia, United States
Posted May 23, 2021
Full Time
About the Company
Servpro of Augusta is a 24/7 emergency restoration service that delivers rapid, comprehensive solutions for water and fire damage across the Augusta, Thompson, and Aiken regions. The company specializes in water mitigation, fire damage restoration, mold remediation, and storm damage cleanup, while also offering commercial property restoration and board‑up services to protect properties. As part of the nationally recognized SERVPRO network, its certified technicians employ industry‑leading technology and proven protocols to restore properties quickly and safely. The team’s commitment to customer satisfaction, combined with a culture of professionalism and community engagement, sets it apart as a trusted partner for homeowners and businesses alike.
Job Description
Servpro of Augusta is seeking a Crew Chief to manage and complete jobs according to SERVPRO processes. The role involves customer communication, job documentation, production monitoring, safety enforcement, and managing costs. The ideal candidate is self-motivated, hardworking, and enjoys a challenging environment.
Requirements
- Explain processes and answer customer questions
- Monitor, communicate, and respond to customer needs
- Communicate clear expectations to Production Technicians
- Perform production processes as scheduled
- Identify safety hazards
- Manage job file documentation
- Manage asset protection
- Clean and maintain vehicles
- Perform sales and marketing
- Efficiently complete jobs
Benefits
- Competitive pay rate
- Learning and growth opportunity