Lead Tech / Crew Chief
SERVPRO of Sumner CountyHendersonville, Tennessee, United States
Posted February 8, 2023
Full Time
About the Company
SERVPRO of Sumner County specializes in comprehensive residential and commercial restoration services, addressing fire, smoke, water damage, and mold remediation for properties ranging from 100 to 100,000 square feet. The company offers a full spectrum of solutions, including catastrophic storm response, insurance repairs, air duct cleaning, bio‑hazard cleanup, and construction services, ensuring clients receive a seamless recovery experience. What sets SERVPRO of Sumner County apart is its dedicated team of highly trained professionals, certified through the SERVPRO Corporate Training Facility and IICRC standards, who prioritize fairness, mutual respect, and exceptional customer care. Their mission is to restore properties to their pre‑damage condition, making the impact feel as though it never happened.
Job Description
ServPRO of Sumner County is hiring a Restoration Supervisor! The Lead Tech / Crew Chief demonstrates the company's commitment to customers and clients by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Requirements
- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
Benefits
- 401(k) matching
- Opportunity for advancement
- Training & development
- Competitive compensation
- Superior benefits
- Career progression
- Professional development