Ensures coordination and support of leave of absence cases with an eye toward service, accuracy, efficiency, and compliance with applicable laws and regulations.
Requirements
- Acts as the internal resource for the employee, manager, Human Resources, Legal, Benefits, third party administrators and other stakeholders for leave issues or escalations.
- Provides guidance and support for complex cases and issues such as workers' compensation with FMLA, return to work/fitness for duty, leave/disability denials and appeals, and more.
- Audits status changes, and addresses errors and integration kickouts.
- Monitors leave of absence activity and addresses identified issues or trends.
- Recommends and supports policy and procedure changes and development, with an eye toward compliance, efficiency and service.
- Develops or supports development of leave guides, procedures, workflows and other materials for employees and managers.
- Supports leave training needs.
- Provides reports or self-service reporting guidance.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Generous Paid Time Off