Client Service Specialist

Client Service Specialist at Southern Farm Bureau Life Insurance, responsible for answering inquiries, processing transactions, and providing excellent customer service.

Requirements

• Bachelor’s degree or Associate’s degree and two years’ Customer Service related experience or five years’ customer service experience (i.e. call center, banking, insurance, etc.)
• Basic knowledge of the servicing of SFB products and rules preferred
• Basic knowledge of tax and replacement laws as they pertain to SFB products/states preferred
• Basic Knowledge of Policy Administration systems and sub-systems, basic knowledge of other departments’ responsibilities, functions and procedures preferred
• Good communication skills, both oral and written
• Good organizational skills
• Basic knowledge of Microsoft Windows
• Good typing skills (25 wpm)

Benefits

• Health Insurance
• Active Lifestyle Rewards Program
• Weight Management Programs
• Employee Engagement
• Onsite Cafe
• Learning & Development
• Mentorship Programs
• Promotional Opportunities
• Life Insurance and Company-Funded Pension
• Volunteer Days