Medical-Only Claim Representative-Workers' Compensation

The Medical-Only Claim Representative investigates workers' compensation claims to assess the validity of medical treatment for injured workers, providing excellent customer service and working collaboratively within a multifunctional team.

Requirements

• Bachelor's degree preferred.
• Associate’s degree or two years’ business experience, preferably in an insurance environment, medical office, or customer service environment is acceptable.
• One or more years handling casualty claims, PIP claims or workers’ compensation claims, preferred.
• Must be detailed oriented.
• Excellent customer service skills, and the ability to work well within a team environment.
• Excellent problem solving and decision-making skills.
• Strong verbal and written communication skills.
• Ability to conduct research, assimilate and interpret complex information from a variety of sources.
• Ability to work in a fast-paced environment and manage multiple projects and deadlines with limited supervision.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible hybrid work environment
• 401(k) with both Traditional and Roth options + company match
• Contributions toward student loan repayment
• Generous PTO, 9 paid holidays, and paid parental leave
• Monthly home internet allowance
• Free life insurance, short-term & long-term disability coverage
• Incentive bonus opportunities
• Adoption financial assistance
• Pet insurance
• Annual company-wide volunteer day
• Discounts on gyms, fitness apps, and wellness programs