Tech I - Prior Authorization
SGS ConsultingRichardson, Texas, United States
Posted October 1, 2014
Full Time
About the Company
SGS Consulting is a leading Workforce Solutions organization providing a comprehensive suite of services including contingent workforce solutions, strategic SOW services, payroll solutions, and executive search. With over two decades of experience, the company offers innovative IT strategies to enhance client efficiency and cost-effectiveness, backed by 98% client satisfaction and 24/7 support for healthcare staffing. SGS's mission is to deliver strategic business solutions that transform aspirations into reality, aiming to become the premier provider of unparalleled processes, performance, and people in the industry.
Job Description
The Tech I will assist with prior authorization and other duties, providing professional phone assistance to customers, and maintain accurate documentation.
Requirements
- Minimum three years’ experience required in a customer service position with high volume call centre experience
- Prior Authorization requires a cpht for the role along with a High School Diploma or GED
- Excellent communication skills (oral, written, grammar, listening)
- PC Windows experience required
- Ability to maintain confidentiality