Patient Services Representative Per Diem

US Fertility is hiring a Patient Services Representative Per Diem to join their team at Shady Grove Fertility in Orlando, Florida. The role involves maintaining patient accounts, scheduling appointments, and providing customer service.

Requirements

• Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
• Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
• Schedule appointments
• Address customer/patient issues and insure effective short-term and long-term resolution
• Provide timely feedback to the practice regarding service failures or patient concerns
• Consult with patients regarding their benefits, coverage and financial options
• Greet patients and visitors to the office and providing high level of customer service

Benefits

• 401(k) with company match
• Employee wellness and recognition programs