Customer Service Representative
Shape Technologies GroupShanghai, China
Posted February 3, 2026
Full Time
About the Company
Shape Technologies Group (SHAPE) is a global ecosystem of companies that delivers end‑to‑end advanced manufacturing process solutions. Their portfolio spans high‑pressure waterjet cutting, automated assembly, material handling, robotic motion systems, process control, software, and aftermarket parts, enabling customers to produce highly engineered products efficiently. SHAPE differentiates itself through a relentless focus on innovation, a deep technical team that anticipates customer needs, and a worldwide network of partners that integrate cutting‑edge technologies into every stage of product development. By collaborating closely with clients, SHAPE becomes an integral part of the design and manufacturing of next‑generation products, positioning itself as a pre‑eminent partner for tomorrow’s advanced processes.
Job Description
Perform customer service related duties at a professional level, including pre-sales consulting, order handling, complaint handling, and delivery.
Requirements
- Passion and good attitude to work
- Excellent communication skills
- Goal oriented and a demonstrated ability to continually prioritize tasks, and work under pressure
