Customer Service Representative
Sharaf DGDubai, United Arab Emirates
Posted December 11, 2025
Full Time
About the Company
Sharaf DG, part of the Sharaf Group, operates a leading electronics retail chain across the UAE, Bahrain, Oman, Egypt, and Saudi Arabia, serving over one million customers monthly. The company offers a comprehensive range of consumer electronics, home entertainment, IT, telecom, and home appliances, positioning itself as a lifestyle experience rather than a traditional store. Beyond retail, Sharaf DG engages in energy, franchise, and B2B operations, leveraging a diverse workforce of 40 nationalities to deliver exceptional customer service. Its commitment to employee recognition and industry‑leading benefits underpins a culture of passion, knowledge, and commitment.
Job Description
Customer Service Representative is responsible for providing high-quality customer service, answering customer questions and concerns by phone, email or in person, and working closely with commercial teams to resolve customer issues and identify new growth opportunities.
Requirements
- High-quality customer service
- Answering customer questions and concerns by phone, email or in person
- Working closely with commercial teams
