Lead Product Designer

Lead Product Designer for direct-to-customer journeys, focusing on delivering high-quality mobile and web experiences. Collaborate with Product Managers and Engineers to explore problems and deliver solutions that perform well for customers and the business.

Requirements

• Proven experience in product or digital design, with experience leading complex customer-facing journeys.
• Strong end-to-end product design capability, including discovery, user research, ideation, prototyping, and iteration.
• Proven experience designing high-quality mobile and responsive web experiences at scale.
• Deep understanding of interaction design, visual craft, accessibility, and usability best practice.
• Experience working with and contributing to design systems, applying components and patterns effectively to real user problems.
• Ability to frame design work around customer and business outcomes, not just outputs.
• Strong collaboration skills, working effectively with product managers, engineers, and cross-functional stakeholders.

Benefits

• Market leading family friendly policies
• Free access to Headspace
• Free access to Peppy digital health app
• EAP (Employee Assistance Programme)
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service
• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving
• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done