Customer Success Manager
sheeridUnited States
Posted March 15, 2026
Full Time
About the Company
SheerID is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.
Job Description
SheerID is looking for a dynamic Customer Success Manager to join their growing team in their mission to enable brands to reach their target audiences. The role involves managing a portfolio of Enterprise and mid-market brands, driving utilization and outcomes that lead to renewals, expansion, and customer advocacy.
Requirements
- 3–5 years of experience in a customer-facing B2B role
- Bachelor’s degree or equivalent work experience
- Experience managing complex customer relationships
- Ability to analyze customer data and provide strategic recommendations
- Experience working in a fast-paced B2B SaaS technology environment
- Strong time management, organization, project management, and communication skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
