Technician Broadband Sr - Glo Fiber
ShentelRoanoke, Virginia, United States
Posted May 22, 2026
Full Time
About the Company
Shentel is a regional telecommunications provider with roots dating back to 1902, delivering reliable voice, data, and video services across Virginia, West Virginia, Maryland, Pennsylvania, Delaware, Kentucky, and Ohio. The company offers residential and business solutions—including high-speed fiber Internet, cable TV, and phone services—through its Glo Fiber brand, which has rapidly expanded the firm’s fiber footprint. Shentel’s enduring mission is to connect communities with the best in connectivity, combining a century-long legacy of local expertise with modern, scalable technology. Its focus on community-centric service, combined with a diversified portfolio of consumer and enterprise offerings, distinguishes Shentel in a competitive market.
Job Description
Shenandoah Telecommunications Company (Shentel) is seeking a Technician Broadband Sr - Glo Fiber to maintain, install, and repair FTTH services in the Shentel FTTH systems. The successful candidate will be responsible for daily contact with customers, troubleshooting, maintenance, and repairs from the customer premises to the head end/IP Hub location. Working conditions include climbing, bucket truck operation, and working at heights. The company offers a drug-free workplace and is an EEO employer.
Requirements
- High School Diploma or equivalent
- 5 years of CATV, wireline and fiber optic installation, maintenance, troubleshooting and repairs
- SCTE, NCTI or cable company equivalent certifications for maintenance tech or head end technician
- Valid Driver’s license
- DCJS certification (preferred)
- Basic software applications (MS Word, Excel, Web Browse)
Benefits
- 401(k) Matching
- Retirement Plan