Patient Advocate (Towson, Four 10 Hour Shifts)
Sheppard PrattTowson, Maryland, United States
Posted June 6, 2024
54074.18 - 83510.75 USD year
Full Time
About the Company
Sheppard Pratt is the largest private, nonprofit provider of mental health, substance use, developmental disability, special education, and social services in the United States. It delivers a comprehensive continuum of care that spans hospital-based and community-based resources, serving a diverse patient population across multiple disciplines. Founded in 1853, the organization has a long-standing reputation for innovation through research, best practice implementation, and a commitment to elevating the quality of mental health care worldwide. Consistently ranked among the top national psychiatric hospitals by U.S. News & World Report for 31 years, Sheppard Pratt distinguishes itself with an integrated, evidence‑based approach and a dedication to advancing mental health and addiction treatment on a national scale.
Job Description
The Patient Advocate serves as the primary point of contact for identifying, managing, and resolving complaints, grievances, and requests. The role involves engaging with patients, facilitating communication, and educating patients on their concerns.
Requirements
- Bachelor's degree in clinical psychology, counseling, nursing, or related health services field of study
- Master's degree preferred
- 3 years of hospital experience
- Experience in healthcare advocacy and/or clinical role preferred
Benefits
- Comprehensive tuition reimbursement program
- Comprehensive medical, dental and vision benefits
- 403b retirement match
- Generous paid-time-off
- Complimentary Employee Assistance Program
- Generous mileage reimbursement program
