Service Technician/Lead - Dayton, NV

The Service Technician/Lead at Sherman + Reilly is responsible for providing excellent service and maintaining a high level of customer satisfaction. This role involves managing service operations, overseeing maintenance and inspections, and ensuring effective communication across departments to deliver quality service. The supervisor will oversee service operations, maintain fleet equipment, and prioritize customer needs.

Requirements

• Coordinate and oversee service department activities.
• Track, compile, and report on service department metrics.
• Serve as the primary point of contact for customer inquiries.
• Perform equipment maintenance and inventory management.
• Supervise and guide the Service Techs.
• Manage the work order in SAP
• Collaborate with Service and Sales teams.
• Participate in team meetings.