Bilingual Customer Service Specialist (Spanish)
Sherwin-WilliamsDallas, Texas, United States
Posted April 27, 2026
Full Time
About the Company
Sherwin-Williams, founded in 1866, is a global leader in paints, coatings, and related products. With a network of over 5,000 retail locations and 130 distribution centers worldwide, the company offers industrial and marine coatings for OEMs. Known for its innovative approach and diverse workforce, Sherwin-Williams supports career growth and fosters an inclusive environment where employees can thrive.
Job Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction.
Requirements
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Benefits
- Retirement
- Healthcare
- Total well-being
- Daily commute