Customer Service Specialist

Customer Service Specialists work closely with customers to determine their needs and recommend solutions. They are responsible for ensuring high levels of customer satisfaction, processing sales transactions, and maintaining store displays. The role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced retail environment.

Requirements

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis

Benefits

• Generous Paid Time Off
• Retirement and saving benefits
• Health benefits
• 401k Matching