Onsite POS Installer, Sr Associate

The Onsite POS Installer, Sr Associate is responsible for the full integration of Point-of-Sale (POS) systems and peripherals at merchant locations. This role requires technical expertise, coordination with merchants, and training clients on the POS ecosystem.

Requirements

• Perform complete POS system and peripheral installations, including hardware, software, network setup, and configuration.
• Conduct site surveys and troubleshoot network or cabling issues.
• Test hardware, software, and credit card processing with minimal remote support.
• Provide merchant training on POS systems and ensure satisfaction during and after installation.
• Document installations and provide photos of work performed.
• Participate in enterprise account installations under the guidance of Tier 2/3 installers or managers.
• Travel locally (within 200 miles) and occasionally nationally for installations as needed.
• Maintain inventory of equipment and manage requisitions.
• Participate in recurring training on the Shift4 product suite.
• Track and submit monthly expense reports.
• Adhere to safe driving practices and maintain reliable transportation.
• Work flexible hours, including on-call, early mornings, late nights, and weekends as required.