Field Service Engineer

Shimadzu Scientific Instruments is seeking a Field Service Engineer to provide exceptional service and support for our analytical instrumentation. The successful candidate will be responsible for repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers.

Requirements

• Provide daily repair and maintenance support for assigned products
• Conduct in-house bench repairs as needed while primarily handling field service calls with limited supervision
• Travel within the local region to support customer needs
• Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations
• Associate degree in Electrical Engineering or Technology; a bachelor’s degree is preferred
• At least four years of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments
• Strong technical knowledge and understanding of these technologies
• Excellent communication and customer relations skills
• Willingness to travel

Benefits

• Competitive Compensation
• Retirement Benefits
• Professional Growth
• Health Benefits
• Work-Life Balance
• Education
• Insurance Perks
• Work Flexibility
• Employee Engagement
• Additional Compensation (Incentive and/or Commission Plan)
• Cost-of-Living Adjustment (COLA) for Employees in Connecticut, Massachusetts, New Jersey, and California
• Generous Paid Time Off Plan
• Tuition Assistance Program for graduate and undergraduate levels
• Short-term Disability Program