Director Of Retention Marketing w/ a Sense of Humor LATAM

Shinesty is seeking a Director of Retention Marketing with a sense of humor to grow consistent and profitable LTV customer cohorts through high-performing product, experience, and retention marketing engines.

Requirements

• 5-10 years of direct experience in lifecycle, CRM channel management, and/or retention marketing
• Direct experience growing a digitally native brand and customer base
• Experience managing a recurring subscription program, including deep experience with dunning, payment recovery, and product journey strategies
• Deep analytical skills, including direct experience with dashboarding, hands-on report building through a BI tool, and ad-hoc analyses
• A robust understanding and appreciation of creative factors that impact business results

Benefits

• Unlimited PTO