Retention Marketing Lead w/ a Sense of Humor

Retention Marketing Lead with a Sense of Humor at Shinesty. Responsible for growing consistent and profitable LTV customer cohorts through retention marketing engines. Ideal candidate has 5-10 years of experience in lifecycle, CRM channel management, and retention marketing.

Requirements

• 5-10 years of direct experience in lifecycle, CRM channel management, and/or retention marketing.
• Direct experience growing a digitally native brand and customer base
• Experience managing a recurring subscription program, including deep experience with dunning, payment recovery, and product journey strategies
• Deep analytical skills, including direct experience with dashboarding, hands-on report building through a BI tool, and ad-hoc analyses
• A robust understanding and appreciation of creative factors that impact business results

Benefits

• Unlimited PTO
• Medical, Dental, & Vision
• Generous Employee Discount