Implementation Project Manager
ShippitSydney, New South Wales, Australia
Posted March 20, 2026
Full Time
About the Company
Shippit is a multi‑carrier shipping platform that powers smarter fulfilment and post‑purchase experiences for APAC retailers such as Target, Cotton On, and Nike. By integrating logistics, ecommerce, and shipping solutions into retailers’ existing systems, Shippit optimises routes, reduces waste, and elevates delivery delight through data‑driven insights and real‑time visibility. The company differentiates itself with a strong commitment to sustainability and customer satisfaction, while its high‑performance culture prioritises wellness, mental‑health advocacy, and gender‑pay equality. Shippit’s core values—innovation, passion, humour, and humanity—create a collaborative, purpose‑driven workplace that attracts top talent and has earned the firm recognition as one of LinkedIn’s hottest startups.
Job Description
Implementation Project Manager responsible for scoping, designing and delivering solutions for Shippit customers. This role involves project management from pre-sales discovery to post-go-live activation and adoption. The successful candidate will work closely with Sales and Customer Success teams to deliver solutions that enable customers to extract maximum value from the Shippit product.
Requirements
- Experience in a SaaS implementation role managing large and complex implementation projects
- Strong capabilities in developing tailored statements of work and solution documentation
- Exceptional communication and relationship management skills
- Proven ability to coordinate effectively with cross-functional internal teams
Benefits
- Flexible hybrid work arrangement
- Employee Share Option Plan
- Generous parental leave policy
- Wellbeing Policy with focus on employee health and wellness
- Loaded pantry
- Team outings and events
- Casual Friday everyday
