Client Experience Associate (International)
Short StoryManila, Philippines
Posted February 12, 2026
Full Time
About the Company
Short Story is an award-winning, technology-powered retailer dedicated to petite women. We're revolutionizing retail with a data-driven learning system that leverages customer feedback.
Job Description
Our Story: Short Story is a technology-powered retailer dedicated to petite women. We're revolutionizing retail with a data-driven learning system that leverages customer feedback. We're hiring Customer Support Associates to join our CX team.
Requirements
- 2+ years of experience in customer service
- Fluent English
- Perfect writing
- Familiarity with Slack, Google Sheets
- Extreme attention to detail
- Previous experience working in ecommerce or a tech startup is a plus
- Must be flexible and able to wear many hats
- Able to translate client experience into recommendations
