Presales Engineer

Our client is seeking a Presales Engineer to join their dynamic team, providing technical expertise and driving partner enablement for cybersecurity solutions.

Requirements

• Provide presales technical assistance in qualifying sales leads and supporting the sales team from a technical standpoint.
• Conduct on-site partner visits, customer demonstrations, and Proof-of-Concept (POC) sessions.
• Develop the technical capabilities of partner engineers through enablement programs on key cybersecurity products.
• Manage, guide, and motivate a team of Partner Technical Engineers to become trusted cybersecurity advisors.
• Plan and execute technical enablement activities including workshops, webinars, training sessions, and white boarding sessions.
• Provide technical support throughout the sales cycle, including implementation guidance and coordination with the engineering team for issue resolution.
• Collaborate with partners to create technical case studies, success stories, and marketing references.
• Respond to RFPs and prepare detailed technical documentation for customers and partners.
• Maintain strong relationships through regular meetings with key partners and end customers.
• Serve as the technical lead to educate partners, customers, and internal sales teams on new features, products, and security technologies.
• Conduct regular internal and external technical knowledge-sharing sessions.
• Perform post-sales support for high-potential customers and partners.
• Gather and prioritise customer requirements, providing feedback to the regional technical management team.
• Work with marketing teams to plan and execute technical events such as partner roadshows, customer workshops, and cybersecurity awareness sessions.
• Analyse partner performance and conduct quarterly SWOT analyses to measure the impact of enablement activities.
• Support partners in complex customer environments, troubleshooting and resolving advanced technical challenges.
• Stay informed about competitor products and position the company’s solutions as the superior alternative.