Trainee Technical Support Representative - Contract

Trainee Technical Support Representative providing timely and accurate responses to customer queries via email and/or live chat, resolving complaints, and guiding customers through product features and functionalities.

Requirements

• International customer support experience in voice, email, and chat
• Adaptability to customer issues relying on product knowledge and presence of mind
• Excellent customer service skills and ability to maintain high standards
• Logical, reasoning, and problem-solving skills
• Flexibility and availability for rotational shifts and week offs

Benefits

• Chance to work with a well-known company
• Opportunity to develop technical support skills