Mandarin Developers | JAVA, .NET 普通话
Siegen HR Solutions, Inc.Manila, Philippines
Posted December 12, 2025
Full Time
About the Company
Siegen HR Solutions, Inc. is a talent solutions provider focused on the Business Process Outsourcing (BPO) sector, delivering a curated database of English‑proficient professionals and tailored coaching to meet the demands of global BPO operations. The firm partners with organizations to refine talent strategies, ensuring access to highly skilled, locally available personnel who are ready to contribute immediately. Simultaneously, Siegen trains individuals to achieve their professional goals, equipping them with the knowledge and skills required in technology‑driven BPO environments. By combining rigorous selection, continuous development, and a deep understanding of BPO dynamics, Siegen distinguishes itself as a critical partner that drives both business success and career advancement.
Job Description
Write technical support emails in response to developer’s questions about how to develop applications for smart devices, escalate queries to the next level of support, and possess strong written and oral communication skills.
Requirements
- Bachelor's Degree in Computer Science, Information Systems or equivalent
- Fluent in English and Mandarin (HSK 3 or higher)
- Very strong, effective written and oral communication skills
- Minimum of 3 years experience in a tech support, support engineering, or developer support role preferred
- Knowledge of Android OS and Mac OS is a plus
- Hands-on development skills with JavaScript, JSON, Nodejs experience is a must
- Great attention to detail
- Excellent soft skills and customer service skills
- A team player with a positive attitude and people skills
- Must be able to context-switch and manage multiple partners in parallel across various implementation stages
- Experience in analyses, troubleshooting, problem solving and project management
- Good command of basic internet and database technologies