Multilingual - BPO: Japanese Analyst

We are actively searching for talented bilingual Japanese-speaking individuals to join our client's teams. If you possess a keen eye for detail and can effortlessly navigate the realms of language and transaction processes, this role provides an exceptional chance to create a meaningful influence.

Requirements

• Update and maintain various systems/tools per standard process documentation
• Execute transactions without minimal direction, enter data and retrieve information from group specific system
• Audit own data entry for accuracy and make required corrections
• Conduct data verification
• Respond to various requests for information, as needed. Escalate to supervisor as appropriate
• File, archive and retrieve documents (paper-based and electronic) using filing standards
• Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
• Respond to information requests by searching, summarizing research results and compiling in requested format
• May coordinate the work of a small team in areas of high volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
• Follow established policies, procedures and methods
• May serve as technical and functional resource or super users to other team members
• Participate in process improvement initiatives or special projects as assigned
• Meet established goals and objectives
• Become a subject matter expert for complex processes
• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
• Assist in audit preparation and proceedings for both internal and external auditors

Benefits

• Competitive salary
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Professional training and onboarding program