Agent Engineer

As an Agent Engineer at Sierra, you will partner directly with customers to build and ship AI agents that handle thousands of customer conversations a day. You will engage with all levels of our customers' businesses, discover and assess their requirements, prepare and present demonstrations of Sierra's agent, and develop and improve Sierra virtual agents to fit and anticipate our customers' needs and business processes.

Requirements

• 3+ years experience in hands-on software development of highly technical products
• Past experience in Software Development or other similar hands-on development roles at or above the level of Senior Software Engineer
• Experience crafting and tailoring a message for potential customers, including executives
• Degree in Computer Science or related field, or equivalent professional experience
• Experience with React, Typescript, and Go
• MBA or equivalent professional experience (while this is a technical role, you will have the opportunity to lean into product management and broader business roles)

Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• 401(k) Plan with Sierra match
• Parental Leave
• Fertility and Family Building Benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary Benefit Stipend giving people the ability to spend where it matters most
• Free alphorn lessons