Agent Engineering Manager
SierraNew York, New York, United States • San Francisco, California, United States • Atlanta, Georgia, United States • London, England, United Kingdom
Posted October 21, 2025
Full Time
About the Company
Sierra is a leading provider of artificial intelligence solutions designed to enhance human-centric customer experiences for businesses. Focused on leveraging AI to improve interactions, Sierra aims to make technology more intuitive and empathetic, thereby fostering stronger connections between customers and brands.
Job Description
Sierra is a company building AI agents for businesses to improve customer experiences. They are based in San Francisco, with expanding offices in Atlanta, New York, and London. They emphasize trust, customer obsession, craftsmanship, and intensity, fostering a culture of high standards, empathy, and continuous improvement. They are seeking an Agent Engineering Manager to lead the design and delivery of production-grade AI agents.
Requirements
- Experience leading engineering teams that build and scale end-to-end production systems
- Strong technical problem-solving skills
- Ability to work closely with customers and translate business needs into technical deliverables
- Excellent communication skills
- Degree in Computer Science or related field
Benefits
- Medical, Dental, and Vision benefits
- Life Insurance and Disability Benefits
- Retirement Plan
- Parental Leave
- Fertility and family building benefits
- Lunch and snacks
- Discretionary benefit stipend
- Alphorn lessons
