Software Engineer, Agent

Software Engineer, Agent at Sierra: Design and deliver production-grade AI agents for customer experiences with AI. Drive the Agent Development Life Cycle, partner with enterprises and startups, and build the future of the platform. Work on projects like AI agents for telecommunications and media companies, and experiment with voice models.

Requirements

• Experience building and scaling end-to-end production systems
• Strong technical problem-solving skills, especially in fast-changing, ambiguous environments
• A builder and tinkerer’s mindset with high agency
• Comfort working directly with customers to understand their needs and solve real-world problems
• Excellent communication skills

Benefits

• Flexible Paid Time Off
• Medical, Dental, and Vision benefits
• Life Insurance and Disability Benefits
• Retirement Plan with Sierra match
• Parental Leave
• Fertility and family building benefits
• Lunch, snacks, and coffee
• Discretionary Benefit Stipend
• Free alphorn lessons