Strategist, Agent Development - Healthcare
SierraSan Francisco, California, United States • New York, New York, United States
Posted February 28, 2026
Full Time
About the Company
Sierra is a technology company creating a platform to help businesses build better, more human customer experiences with AI.
Job Description
Sierra is creating a platform to help businesses build better, more human customer experiences with AI. The company is guided by values such as Trust, Customer Obsession, Craftsmanship, Intensity, and Family. The Strategist, Agent Development - Healthcare position involves partnering with Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day. The role requires a strong understanding of software development, product management, and engineering principles, as well as excellent communication and problem-solving skills.
Requirements
- Outstanding Communication Skills
- Technical Expertise in software development, product management, and engineering principles
- Problem-Solving and Analytical Skills
- Leadership and Team Management
- Genuine interest in healthcare and improving patient/member experiences
- Foundational Expertise in Computer Science, Engineering, Mathematics, or a related technical field
Benefits
- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits
- Life Insurance and Disability Benefits
- Retirement Plan
- Parental Leave
- Fertility and family building benefits
- Lunch, snacks, and coffee
- Discretionary Benefit Stipend
- Free alphorn lessons