Sift is an AI-powered fraud detection platform that leverages machine learning and big data to provide identity trust for global businesses. With a network scoring over 1 trillion events annually, Sift empowers companies like DoorDash, Yelp, and Poshmark to grow securely by preventing payment fraud and enhancing digital trust. The company's commitment to long-term customer success and expertise in risk management make it a distinctive leader in the industry.
Open Positions
Customer Success Manager
2+ years of experience in Customer Success, strong communication skills, and experience working with SaaS-based products
Senior Customer Support Specialist
3+ years of technical troubleshooting experience, global customer interaction skills, and proficiency in REST APIs, SQL, and data analysis methods
Technical Program Manager
2+ years of direct experience as a Technical Program Manager, strong understanding of SDLC and agile methodologies, excellent written and verbal communication skills
Contracts Manager
Minimum 5 years in-house contracts management experience, experience with contract lifecycle management systems, and experience with Salesforce
Director, Legal Counsel
JD required, minimum 10 years of legal experience, and solid understanding of data protection laws
Trust & Safety Architect
7+ years experience, Well versed in multiple payment and abuse types, Strong communication skills
Software Engineer
2+ years of experience, strong programming skills, and expertise in building infrastructure as code
Senior Manager, Revenue Accounting
6+ years accounting experience, 3+ years in usage-based billing, CPA preferred, deep technical knowledge of ASC 606, and experience with multi-arrangement contracts
Enterprise Account Executive
5+ years of sales experience, experience managing complex sales cycles, and experience selling technical solutions