Retail Banker

The Retail Banker I position is an entry-level position that requires providing excellent customer service and handling cash transactions accurately and efficiently. The individual in this role will have contact with numerous customers and must be able to recognize potential needs for additional deposit-related services. A Retail Banker processes deposits and withdrawals, handles vault transactions, and maintains constant awareness of fraudulent or suspicious transactions.

Requirements

• High school diploma or general education degree required
• Cash handling experience preferred; previous banking, sales, and customer service experience highly desirable
• Ability to effectively communicate courteously and professionally in English (both written and oral) with customers and team members
• Ability to handle cash transactions accurately and efficiently
• Ability to project friendly, courteous, and professional image
• Effective listening skills
• Sound reasoning and judgment skills with the ability to problem solve
• Ability to maintain confidentiality
• Ability to utilize all necessary software applications as well as Microsoft Office
• Good interpersonal communication skills to effectively relate to all levels of the Bank staff