Service Coordinator (onsite)

Join Convergint Federal Solutions as a Service Coordinator to manage service operations, coordinate resources, and deliver exceptional customer service. The role requires exceptional organizational skills, effective communication, and a strong commitment to ensuring customer satisfaction.

Requirements

• Receive and log service requests
• Coordinate with service technicians
• Maintain clear and consistent communication with customers
• Assist in the preparation of service invoices
• Work closely with service teams

Benefits

• 10 Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave