Customer Service Representative at Allied Experts in Cherry Hill, NJ, responsible for delivering exceptional customer experience, converting calls into booked service appointments, and promoting Allied Experts' services and solutions.
Requirements
- Previous customer service, call center, or dispatch experience preferred
- Strong communication and active listening skills
- Comfortable handling both inbound and outbound calls
- Sales experience or the ability to confidently recommend services is a plus
- Strong multitasking and organizational abilities
- Attention to detail and accuracy in data entry
- Ability to remain professional and positive in a fast-paced environment
- Self-motivated with a strong work ethic and team-first attitude
- Experience with ServiceTitan is preferred but not required
Benefits
- Great Compensation
- Comprehensive Health Benefits
- Paid Time Off
- 401(k) Plan with Company Match
- Parental Leave
- Training and Development Opportunities
- Yearly Performance Reviews