Customer Service Representative

Customer Service Representative role at Boston Standard, responsible for handling customer inquiries, screening and scheduling appointments, and inputting customer data into the proprietary database. Ideal candidate has excellent communication and organizational skills, a polished demeanor, and strong customer service skills.

Requirements

• Fielding inbound customer inquiries via phone call, text message, email, social platforms, and review sites.
• Screening, qualifying and scheduling appointments for our service technicians and outside sales team.
• Inputting customer data into our proprietary database.